Our Core Services

We help mid-sized and enterprise teams embed business analysis into their operations — without the overhead of full-time headcount. Our flagship offer is Fractional Business Analyst Expertise, backed by targeted services that map how your business works now and what it needs next.

Fractional Business Analyst Support

Ongoing analysis and alignment at the cadence your team actually needs.

Whether you need part-time support or a full-time embedded BA for a defined period, our fractional model adapts to your project demands. We provide experienced Business Analysts who integrate quickly, work flexibly, and drive results without the overhead of permanent hires.

Used for:

  • Supporting transformation or product delivery teams
  • Gathering and refining business requirements
  • Creating and managing agile backlogs
  • Facilitating workshops, interviews, and discovery sessions
  • Translating business needs into actionable documentation

Deliverables include:

  • Dedicated BA support (weekly hours or sprint-based)
  • User stories, business requirements, and mapping outputs
  • Workshop facilitation and stakeholder engagement
  • Rolling discovery and change tracking
  • Process maps, RACI models, and backlog grooming (as needed)

Current State Mapping

Your starting point for clarity and confident decision-making.

This isn’t just a diagram — it’s a diagnostic. We provide a complete operational picture of how work really gets done today: the workflows, the tools, the people, and the pain points. Our current state mapping combines visual process diagrams with detailed narrative summaries and system context, giving you a powerful baseline for change.

Used for:

  • Understanding real-world workflows (not just what's on paper)
  • Tech implementation planning or automation readiness
  • M&A due diligence and post-acquisition integration
  • Business continuity, risk reduction, and onboarding
  • Creating SOPs or knowledge transfer documentation

Deliverables include:

  • Visual process maps (swimlane, BPMN, SIPOC as needed)
  • Narrative summaries to explain what the maps don’t show
  • Roles & responsibilities overview (RACI insights if relevant)
  • System and tool interactions
  • Annotated friction points and handoff breakdowns
  • Stakeholder walkthrough sessions
  • Insights deck with improvement opportunities and risks

Future State Design

Map where you're going — and how to get there.

Once you understand how things work today, we help you design how they should work. Whether you're changing tools, scaling teams, or restructuring workflows, we translate strategy into practical, visualised operations.

Used for:

  • Designing optimised or automated workflows
  • Supporting product or system implementation
  • Clarifying new roles, responsibilities, and service models
  • Communicating transformation plans with clarity

Deliverables include:

  • Future state process maps
  • Gap analysis (current vs. future)
  • Prioritised list of changes and requirements
  • Implementation support materials if required

Gap & Risk Analysis

Bridge the distance between now and next.

Not sure what's missing between where you are and where you need to be? Our gap and risk analysis uncovers the gaps in capability, clarity, and capacity — and gives you a practical, visual plan to close them.

Used for:

  • Assessing readiness for transformation or scaling
  • Identifying risks in cross-team collaboration
  • Building a business case for change
  • Prioritising quick wins vs. long-term improvements

Deliverables include:

  • Current/future state comparison maps
  • Gap and impact summary
  • Risk flags and mitigation options
  • Actionable roadmap

How We Help

Project Stage Common Gaps How Agile BAs Helps
Early Discovery - Unclear scope
- Scattered assumptions
- No shared understanding
- Facilitate discovery workshops
- Map current state processes
- Align teams on operational reality
Business Case & Planning - Vague or biased requirements
- No process baseline
- Underestimated effort
- Document current state and issues
- Identify risks and gaps
- Support effort and impact analysis
Design & Requirements - Misaligned stakeholders
- Incomplete or shifting scope
- Over-reliance on technology
- Create future state maps
- Translate needs into requirements
- Facilitate consensus and clarity
Delivery / Implementation - Poor handoffs
- Requirements drift
- Lost business context
- Act as embedded BA
- Maintain documentation
- Support UAT and change alignment
Post-Launch / Continuous Improvement - Lack of feedback loops
- Adoption issues
- Confusion around new workflows
- Conduct post-launch reviews
- Refine and update documentation
- Capture new requirements for iteration


Clarity Before Change.

We help mid-sized and enterprise organizations uncover how work really happens, align stakeholders, and define scope before major investments are made - so projects start with facts, not assumptions.